Delivery and Pre-Order Information

Pre-Order - Zero Deposit Option

Based on our current experience we estimate that orders (for items out of stock) will be delivered into the UK within 6 to 10 weeks from date of order, although some items may well arrive earlier than currently forecastWe are sorry about the long delay and uncertainty, but currently, Thule can't keep up with the increased demand for leisure products and although they have recently taking on additional factory space in Belgium to increase capacity, this will take a while to reduce the backlog. 

Given the delays and uncertainty, we are now only accepting orders on a Pre Order - Zero Deposit basis. 


Customers should place orders as normal, selecting the Pre Order Checkout option and we place the order with Thule on your behalf. No payment is required to place the order and we will confirm within one business day if the items are in stock.

If the items are in stock we will request immediate payment and deliver on a weekday within 7 days of processing the order payment.
If the items are not in stock, we will contact you once the goods are in the UK warehouse for payment prior to release. 
If the order is not available within the period stated above, you will be able to cancel the order at no cost.

We believe this approach provides our customers with the least risk during this difficult period of global uncertainty. Please accept our apologies for the inconvenience any delays will cause.


Free Delivery on all awning orders (excluding awnings/tents 6m or greater) to Mainland UK excluding Scottish Highlands and Offshore Islands. 

When you place your order online with us you will receive an automatic e-mail notification of the receipt of your order. 

Please check your order on arrival - any shortages or damage must be reported within 7 days of delivery.

Delivery for orders to the following Surcharge Areas will be charged as detailed below:

Standard Delivery £14.95 for Scottish Highlands / Offshore Islands within postcodes listed below:

AB31 to 38, AB40 to 56, HS, IV1 to IV28, IV30 to 32, IV36 to 49, IV51, IV55 & 56, IV63, KA27 & KA28, KW1 to 17, PA20 to 38, PA41 to 49, PA60 to 78, PH4 to 44, PH49 to 50 & ZE

Other Offshore Islands:
Isle of Wight £9.95
Isles of Scilly £9.95
Isle of Man £19.95
Northern Ireland - Currently not available

Overseas / Export Delivery - Currently not available

Large Loads 6m And Over 

Please contact us for a delivery quote when ordering a 6m Awning or tent as additional delivery charges may apply.

Delivery Timescales

Our delivery timescales are based upon working days (Monday - Friday). Orders placed on a weekend will be processed the following Monday and subject to the same delivery timescales as an order placed on the Monday morning.